Customer Experience Platform

Multimodal Intelligence

We all know that massive retailers like Amazon create a competitive advantage by collecting and understanding customer data in ways that most retailers cannot. They go beyond first-party data and analyze multimodal data like audio, photo, video, geospatial, and more. This creates a deep understanding of each customer and powers next-level personalization.

Yet most personalization platforms today are built solely to leverage clickstream data for predicting customer behavior. The result is a massive gap in customer knowledge and poor personalization.

Panorama AI bridges this gap helping every brand deliver true, enterprise-grade personalization. Don’t settle for out-of-the-box personalization, deliver experiences that help your brand compete.

100s of integrations designed for modern & legacy tech stacks

Explore our built-in integrations or create your own with powerful connector development tools. Don’t see the integration you need? We can help.

Real-time personalized experiences for any channel

Our platform leverages cutting-edge machine learning technology to deliver real-time personalized experiences at scale. Our AI-powered Insight Engine can produce predictions suited for every channel, allowing you to create tailored experiences that drive customer engagement and boost conversions.

Personalize promotional offers, make product recommendations, customize content, predict lifetime value, and more. Get in touch today to go from spammy marketing to relevant interactions.

More than customer attributes, segments built with predictive intelligence

Elevate your marketing with predictive segmentation. Our platform doesn't just segment; it predicts, giving you foresight into shopper behavior. Use insights like predicted lifetime value, likelihood to convert, and predicted conversion channel to build powerful segments and launch ROI-generating campaigns.

Most Journey Orchestration tools are reactive, sending an email after a cart abandonment or an offer after sign up. Go further and personalize every element of your customer interaction based on what your customers are predicted to do, not what they’ve already done.

Platform, segment, & experience-based reporting

Dive deep and understand every aspect of your customer experience with reporting and insights available at the platform, segment, and experience level. Monitor engagement with personalized experiences, see how your segments are converting, and understand how your enterprise is leveraging your personal Customer Experience Platform.